EXPERIENCE
Accomplished Senior Technical Writer with proven expertise in creating clear, concise, and impactful documentation for technical and non-technical audiences.
DigitalOcean
Technical Writer
Jan 2024 – Present
- Authored 100+ long-form technical articles; several rank on page 1 for competitive cloud and AI keywords and entering top signup-driven UVEC contributors.
- Applied cloud and AI/ML concepts to accurately document complex systems with data pipelines, model workflows, platform integrations.
- Worked across cloud and observability fundamentals: metrics, monitoring end-to-end data flows.
Freelance
Senior Technical Writer
Oct 2020 – Apr 2023
- Increased user satisfaction by 30% by crafting and maintaining technical documents for multiple startups.
- Implemented accessibility-focused content practices via technical guides and supporting technical videos (scriptwriting + editorial refinement) to improve discoverability and inclusivity.
Capgemini Tech Services Ind Ltd
Senior Technical Writer
Jul 2018 – Sept 2020
- Improved documentation quality by 30% by establishing a documentation review process and providing actionable feedback for clarity, accuracy, and consistency.
- Guided and mentored a team of 5 technical writers creating and maintaining comprehensive documentation aligned with product updates and user feedback.
Fujitsu Limited
Technical Writer
Aug 2017 – Jan 2018
- Engineered a knowledge-sharing platform and curated technical resources for 50+ engineers.
- Created an embedded systems glossary with practical, real-world usage examples.
L&T Infotech
Software Engineer
Nov 2014 – Aug 2017
- Delivered 50+ sets of project documentation across multiple technical languages.
- Helped content team by simplify the content creation process and maintained adherence to SOPs and style guidelines.
TECH STACK
Git, HTML, Markup, Docs-as-Code workflows, structured authoring (DITA), Documentation UX.
EDUCATION
B.Tech. Computer Science and Engineering | SNS College of Technology | Anna University | 9.2 CGPA | May 2014
LANGUAGES
- English
- Tamil
- Hindi
- Japanese (JLPT N5 Certified)